Privacy policy

Effective Date: 1/1/2024
At Skala World, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and
protect your personal information when you visit and use our website and
services. By using Skala World, you agree to the practices described in this Privacy
Policy. If you do not agree to this Privacy Policy, please do not use our website and services.

Information We Collect

We may collect various types of personal information when you use our
website and services, including but not limited to:

  • Personal Information: This may include your name, email address,
    shipping address, billing address, phone number, and other contact
    information.

  • Payment Information: When you make a purchase on our website, we collect payment information such as your credit card or payment account
    details.

  • Browsing Information: We may collect information about your device,
    browser, IP address, and how you interact with our website through cookies
    and other tracking technologies.

  • Order History: We maintain a record of your purchase history and
    transaction details.

How We Use Your Information
We use your personal information for the following purposes:

  • Fulfilling Orders: To process and fulfill your orders, send order
    confirmations, and provide customer support.

  • Account Management: To create and manage your user account on our
    website.

  • Marketing and Promotions: To send you promotional emails,
    newsletters, and offers about our products and services. You can opt-out of
    marketing communications at any time.

  • Analytics: To analyze and improve the performance of our website,
    track user preferences, and conduct market research.

  • Legal Compliance: To comply with applicable laws, regulations, and
    legal processes.

Information Sharing and Disclosure
We may share your personal information with third parties in the following
situations:

  • Service Providers: We may share your information with third-party
    service providers who assist us in operating our website, processing
    payments, and delivering products.

  • Legal Requirements: We may disclose your information to comply with
    legal obligations, enforce our policies, or protect our rights, privacy, safety,
    or property.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices and Rights

  • Access and Correction: You can access and update your personal
    information by logging into your account on our website. If you need further
    assistance, please contact us.

  • Opt-Out: You can opt-out of receiving marketing communications by
    following the unsubscribe instructions in the emails we send you.

  • Cookies and Tracking: In order to maintain quality user experience, we
    utilize cookies to maintain authenticated connections to us. It is fully
    encrypted and protected for exclusive uses only between you and us. If you
    disable cookies or defeat other security measures the app may not function
    properly.

Security
We take reasonable measures to protect your personal information from
unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be
posted on this page, and the revised policy will be effective immediately
upon posting.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data
practices, please contact us at privacy@skala.world.
By using Skala World, you acknowledge that you have read and understood
this Privacy Policy and agree to its terms.